248.830.1540 www.umsuca.com Unicorn Consulting Associates (UCA) knows that quality attainment is not an option in the market today: quality attainment is a necessity. As headlines appear daily over quality issues from China and other low cost countries, American small manufacturers have a greater chance than ever to win business through solid, proven quality products or go out of business without them. UCA does not believe in “Quality Control”; UCA believes in "Quality Attainment". "Quality Control" implies controlling failures and non-compliant parts. Businesses do not “control” quality; they attain quality – permanently and perfectly, with effective people, processes and programs. Quality production does not start with statistics; quality production starts with people. Our expert Associates will listen to your people, your customers and your suppliers; will document key quality issues, plant floor operations and customer requirements before proposing exact solutions to your quality problems and assist your staff and operators to execute those answers. UCA  applies  multiple  techniques  selected  specifically  to  solve problems in your shop, recognizing that there is no one answer suitable to every business. SPC, design of experiment, training, signage, and effective checkoff programs can be tailored to permanently resolve your quality issues. 100% inspection guarantees minimum 10% failure. The only right answer for any manufacturer is permanent, process driven elimination of quality issues. UCA can also work with your suppliers on quality related issues. Frequently, quality attainment issues begin with suppliers and where UCA's properly designed tests prove that is the case, UCA is capable of resolving quality issues before they arrive at your dock. Where your customers have gotten frustrated over repeated, unsolved quality issues, UCA will intervene, assisting your customers to see your permanent fix. Customers know if suppliers are serious about improvement; UCA will prove that you are. Interested in learning more? Contact us at 248-830-1540. Small Business Start Up Books  |  Business Philosophy Books Copyright, 2007-2011, All Rights Reserved. Gary A. Foster, C.P.M., President and Founder Unicorn Consulting Associates | 4316 Oregon Rd., Lapeer, MI 48446 | 248-830-1540 Unicorn Consulting Associates is a wholly owned subsidiary of Unicorn Management Services, Inc. Member, Turnaround Management Association | Member, Project Management Institute Member, Lapeer Area Chamber of Commerce | www.lapeerareachamber.org Monica’s Website Design